Manager, Fund Development & Communications
Canadian Mental Health Association - Edmonton
Salary: $56,195 - $71,186
Organization Summary
CMHA Edmonton is a non-profit organization whose mission is to ensure that all people experience good mental health and well-being. We increased awareness and understanding of mental health, mental illness, recovery, and suicide prevention through education. We support the resilience and recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term, and affordable housing; peer support; suicide grief and family support; information and referral support; and providing opportunities to improve your wellness.
Job Summary
The Manager, Fund Development & Communications leads implementation of agency fundraising, marketing, and communications. It is responsible for raising the agency’s profile with the public, engaging donors, and ensuring all fundraising targets and responsibilities are met. It develops and implements operational and quality assurance plans, and is responsible for achieving the team’s Key Performance Indicators. As part of the management and leadership team, the Manager is contributes to the overall stewardship and success of the organization.
Key Responsibilities
General Fund Development Help donors achieve their philanthropic goals and ambitions through a relationship with the agency. Manage the agency’s overall fund development plan, ensuring annual fundraising targets and metrics are met. Ensure agency policies and procedures are followed, and fundraising activities, including donor appeals and charitable tax receipting, follow all Canada Revenue Agency (CRA) guidelines. Provide support for the Board Fundraising Committee, including regular reporting and identification of strategic issues for committee discussion. Prepare cases for support, presentations, and other materials to support donor engagement. Review and update internal policies and procedures.
Donor Relations Build and manage a portfolio of donors, with a focus on donors at the $1,000 or above level or with significant giving potential. Engage and support executive and board leadership in fundraising.
Corporate and Foundation Relations Work with the Community Engagement team to seek out corporate partnerships that support the agency’s mission, philanthropic goals, and deliver value to the partner. Build, manage and develop a portfolio of companies that support the agency through sponsorship or donations (including employee and matching giving programs). Ensure the timely preparation of sponsorship packages for signature events and related initiatives, and that all sponsor commitments are met. Build and manage relationships with private foundations that lead to funding opportunities, and serve as a primary contact and lead for preparing grant applications and grant reports.
General Marketing and Communications Manage the agency’s marketing and communications plans and ensure objectives and metrics are met. Develop and implement marketing and communications plans for specific programs, events, and initiatives. Identify opportunities to raise awareness about the agency’s programs and initiatives.
Media Relations Serve as a primary contact point for media inquiries, and lead active outreach to media. Provide training and coaching for agency spokespersons.
Marketing Ensure agency programs and activities are promoted in a way to meet participation targets and reach persons with lived experience. Ensure brand guidelines and standards are followed. Oversee social media, web, and other electronic communications, and the production of printed materials.
Communications Develop key messages and strategies. Provide strategic advice to executive and board leadership. Identify, manage, and respond to public relations risks that may arise. Oversee agency internal communications.
Leadership Develop, monitor, and implement program operational and quality assurance plans. Day-to-day management of fund development and marketing and communications programs and activities, including staff supervision: Fund Development Coordinator, Marketing & Communications Coordinator and Communications & Development Coordinator. Serve as a primary contact point and supervisor for vendors, consultants, and other external support. Actively participate in agency Management and Leadership Meetings. Support and participate as required in Board Fundraising Committee meetings and activities. Manage annual and project-specific budgets.
Additional Duties Other duties may be required from time to time.
Qualifications
Post-secondary degree or diploma, or equivalent education and experience. Education in communications, marketing, or commerce is an asset.
A minimum of five years in progressive roles, including previous management experience, is preferred.
Previous experience in marketing and communications and/or fundraising, or roles with transferrable skills such as sales.
An ability to think critically and strategically.
An appreciation for good visual design.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong organizational and time-management skills.
Ability to build and manage relationships.
Excellent communication and interpersonal skills.
Attention and appreciation for donor confidentiality.
Ability to work with persons with lived experience, and an appreciation for their life experience and perspective.
People leadership skills.
Membership in a professional association, such as the Association of Fundraising Professionals (AFP), Canadian Public Relations Society (CPRS), or International Association of Business Communicators (IABC) is an asset.
CMHA Edmonton recognizes that candidates all have different skills and experiences to offer. While we are highlighting desired qualifications in the following sections, it is not a checklist. We encourage everyone interested to apply and indicate how you would successfully take on the role even if you have unconventional experiences or qualifications.
Working Conditions
This role is eligible for hybrid work, with the requirement to be on site for events and related initiatives as required beyond the normal in-office schedule. The successful candidate should anticipate the need to travel to in-person meetings with donors, stakeholders, and other supporters, and that some work will occur outside regular business hours. The role may need to be on call from time to time for media inquiries or other urgent matters.
Disclaimer This job description is intended to convey information essential to understanding the scope of the Manager, Fund Development and Communications role. It is not intended to be an exhaustive list of qualifications, responsibilities, or duties, and additional tasks may be assigned as necessary.
Posting will remain open until a suitable candidate is selected