Donor Relations Advisor
Stollery Children’s Hospital Foundation
Salary: $56,000 - $62,000
Helping to give all kids the best chance to live a long and healthy life — that’s what we do at the Stollery Children’s Hospital Foundation. Is that what you want to do, too?
The position
We are looking for a Donor Relations Co-ordinator to join our team for a six-month contract, with the potential for extension. In this role, you’ll provide key operational and administrative support to the Donor Relations team and ensure we maintain and enhance a Foundation-wide, comprehensive stewardship program.
Everything we do is for Stollery kids and their families. As a member of our team, you’ll work in a trust-based, collaborative culture, with solution-focused team members who encourage ideas, take initiative, embrace change and celebrate successes.
The Stollery Children’s Hospital Foundation (the Foundation) is strongly committed to an inclusive, respectful and equitable workplace that represents the communities we serve. We value applicants with a diverse range of skills, experiences and competencies, and especially welcome applications from racialized persons/persons of colour, Indigenous Peoples, persons living with disabilities, 2SLGBTQIA+ persons and others who may contribute to the further diversification of ideas.
Key responsibilities
Reporting to the Director, Donor Experience, you will:
Operational support:
Support both the donor wall recognition program and annual donor listing with a high degree of integrity and attention to detail, while ensuring timely completion. Tasks include support pulling lists, circulating lists for review, sending and receiving permission to publish letters, updating donor records and adding media files to Raiser’s Edge, and preparing final donor listings for publication.
Support with annual check-ins with teams on donor relations practices, challenges, and opportunities
Manage administrative tasks and logistics for various Foundation recognition events as required. Tasks include mail merging, setting up and managing the registration platform, mailing and/or emailing guests, collecting RSVPs, preparing name tags and registration lists, and organizing logistics such as catering, audio-visual, décor, rentals, parking, etc.
Responsible for sending quarterly callouts for staff to submit naming and recognition requests; includes preparing briefing notes for approval, drafting plaque content, designing plaque mockups, working through approvals, ordering and installing plaques, and completing post-installation paperwork
Maintain the naming opportunities and recognition signage database, ensuring accurate and up-to-date records at all times
Assist in building and/or sourcing tools for the donor relations toolkit
Ensure tasks are assigned and deadlines are identified for all associated donor relations business plan activities
Provide support for campaign milestone events and other donor recognition events as required
Work with event leads to create and execute post-event stewardship plans for Foundation signature and partnership events, ensuring timelines and roles are defined and deadlines are met
Coordinate with teams as needed to update content for the donor wall interactive screen
Support teams in carrying out donor relations activities as needed
Hand deliver letters, cards, or gifts to donors, sponsors, and stakeholders as needed
Conduct research as required
Track all donor relations-related expenses monthly
Design and content development:
Draft content for various thank you letters, surveys, congratulatory letters, letters of support, donor naming and recognition signage, and other materials as needed following brand standards
Design donor recognition plaque mock-ups using Adobe InDesign, Illustrator, and/or Acrobat
Draft content for publication on the Microsoft Teams channel to share best practices and ideas, providing a platform for Foundation teams to collaborate, present new innovative ideas, and to inspire teams to elevate service
Draft content for donor wall interactive screen updates
Draft award nomination submissions, and ensure tracking of all submissions
Other:
Attend Foundation events and provide additional support as required
Actively promote, participate in, and be an ambassador of the Foundation’s fundraising activities and initiatives
Foster collaboration across the organization to support a culture of innovation and teamwork
Serve as a Foundation representative on various internal and external committees
As our ideal candidate, you’re someone who is:
Educated, ideally with a bachelor’s degree or diploma in a related field or a combination of equivalent skills and experience
Experienced in office administration with a minimum of two (2) years providing multifaceted administrative support and process co-ordination, preferably in the not-for-profit sector
Experienced in communications and event management
Experienced in customer service and/or hospitality
Able to demonstrate excellent administrative skills, with advanced knowledge in the Microsoft Office suite of products and Raiser’s Edge database management or other CRM systems
Knowledgeable of office administration procedures
Able to demonstrate strong written and verbal communication skills
Able to demonstrate strong proofreading and editing skills with a focus on accuracy and a keen eye for detail
Highly disciplined and able to thrive in a dynamic, fast-paced environment, with the ability to manage multiple priorities/projects and deliver on a variety of commitments and deadlines
Able to demonstrate strong planning, organizational and problem-solving skills; able to make sound decisions
Proficient with Adobe InDesign, Illustrator and Acrobat
A creative and innovative thinker
Able to work with a wide variety of personalities and situations with discretion
Approachable, open, self-motivated, accountable, flexible, tactful and professional
Positive with a solution-focused attitude who can take initiative and work both independently and as part of a dynamic team
Passionate about children’s health and building grassroots movements
Able to work flexible hours, evenings and weekends, and travel as required
Additional information
Our successful applicant will be required to undergo a background and credit check
Our successful applicant will be required to maintain a valid driver’s license and access to a properly insured vehicle
The salary range for this position is $56,000 to $62,000 annually.
If this position describes you and you’re motivated to make a difference in the lives of children, we invite you to submit your cover letter and resumé. This position will remain open until February 26, 2025 or until we find a qualified candidate who’s a great addition to our culture.
To apply, please email: jobs@stollerykids.com
** Enter “Donor relations co-ordinator” in the subject line.